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Shipping policy

Thank you for choosing Paper Planes. We strive to ensure that your orders are processed and shipped efficiently. Please review the following shipping policy:
1. Order Processing:
• Orders are typically processed within 1-3 business days after receiving payment.
• During peak seasons or promotional periods, processing times may be slightly longer, but we will do our best to fulfill orders promptly.
2. Shipping Methods and Delivery:
• We offer several shipping options, including standard shipping, express shipping, and international shipping (if applicable).
• The estimated delivery time will vary based on the destination and the selected shipping method.
• Please note that delivery times provided are estimates and not guaranteed, as they depend on external shipping carriers.
3. Shipping Costs:
• Shipping costs are calculated based on the weight, size, and destination of the package.
• The shipping cost will be displayed during the checkout process before finalizing your order.
• Any applicable taxes, customs duties, or additional fees imposed by the destination country are the responsibility of the customer.
4. Order Tracking:
• Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
• You can use the tracking number to monitor the progress of your shipment through our website or the shipping carrier's website.
5. Shipping Restrictions:
• We currently ship to select countries/regions. If your location is not eligible for shipping, you will be notified during the checkout process.
• Please ensure that the shipping address provided is accurate and complete to avoid delays.
6. Lost or Damaged Packages:
• We take great care to package and secure your orders. However, if your package is lost or damaged during transit, please contact our customer support team as soon as possible.
• We will work with the shipping carrier to resolve the issue and ensure a satisfactory resolution.
7. Address Changes:
• If you need to change the shipping address after placing an order, please contact us immediately. We will do our best to accommodate the address change if the order has not been shipped yet.
8. Contact Us:
• If you have any questions or concerns about our shipping policy or need assistance with your order, please reach out to our customer support team at paperplanes.norway@gmail.com
• We are here to assist you and will respond to your inquiries as soon as possible.
Note: This shipping policy is subject to change without prior notice. Please refer to our website or contact our customer support team for the most up-to-date information.
Thank you for choosing Paper Planes. We appreciate your support and look forward to serving you.